It’s been a terrible year for the Tesla Cybertruck and it doesn’t exactly sound like the kinks have all worked themselves out yet. The latest update reportedly bricked some Cybertrucks, leaving owners scrambling to figure out which of their other six-figure cars they’ll be forced to drive now that their rides are temporarily out of commission. Don’t worry, though, they still love their trucks.
Over on the Cybertruck Owners Club, user Mad4sax who also lists their name as Tom, posted Monday afternoon with the subject, “Update 2024.45.25.5 Bricked my truck,” and the claim, “As the title says. Installed 2024.45.25.5 and the truck went unresponsive. So just be aware of this when you press to update. They are sending a truck to bring to my local service center.”
User Cybertact, who also lists their name as Kristoffer, claimed they had the same issue, posting, “I am also in the same boat as you. I updated and it bricked Sunday morning. Waiting for the mobile tech tomorrow to get it powered so that I can unplug it from my wall charger. They couldn’t tow because the tow truck driver couldn’t get the 48v powered to unplug.”
User sgmorton, or Sam, said, “Add another the list… Updated yesterday… Today bricked. They can’t get it to let go of the 48v either so now Mobil service is alledgedly going to come try and figure it out. Something drained the low volt flat.”
The good news for Tom is that the service center was reportedly able to fix his Cybertruck fairly quickly. He also shared a screenshot of the technician’s notes where they said they, “Found firmware hammered for an unknown reason midway through install. Partial update disabled vehicle. Supported MV system onsite and redeployed latest firmware update. Verified successful.”
Unfortunately for Kristoffer, their fix wasn’t so simple. “Update: no beuno. It’s dead dead,” he wrote. “Although they tried to jump it, they can hear electricity circulating but not enough to power anything else. So it’ll get towed today and looked into Thursday.”
As for Sam, he said, “they got mine jumped but it would not release the cable or tailgate. It would not power up systems on the truck to do much of anything then when we tried a jump with a running car it was dead completely. Now the frunk is closed the hot lead won’t open that either! Mobil hopefully here on 26th.”
On the one hand, you kind of feel bad for owners who being subjected to such a terrible experience with what are objectively very expensive cars. On the other hand, they looked at the Cybertruck, knowing Tesla’s history, heard everything Elon Musk was saying, and decided to give him their money anyway.