Macy’s Inc., continuing to execute on its three-year “Bold New Chapter” reinvigoration strategy, disclosed 14 Macy’s locations that will be closed this year.
“In executing our strategy, we continue to review our portfolio and make careful decisions about where and how we invest, including closing underproductive stores and streamlining operations,” Tony Spring, chairman and chief executive officer of Macy’s, wrote to employees in a memo, a copy of which was obtained by WWD.
“These decisions are not made lightly,” Spring wrote. “We communicated directly with affected colleagues first and are providing support, including transfer opportunities where available, as well as severance and outplacement resources where applicable. We thank all those colleagues for their dedication and service to the company.”
The 14 locations are part of the previously announced plan to close approximately 150 Macy’s department stores, leaving 350 remaining. In 2025, 66 stores were closed.
The strategy also calls for investing in 125 “Reimagine” stores, which are receiving increased staffing in high-traffic areas such as women’s shoes and the fitting room areas, fresher products and improved visuals. Last quarter, the 125 stores achieved comparable sales growth of 2.7 percent. They continue to outperform the overall Macy’s department store chain.
“These targeted changes allow us to focus where it will have the greatest impact — reimagining our best stores, enhancing customer service, expanding our luxury business, and advancing our supply chain capabilities,” Spring said.
“Nearly two years into our Bold New Chapter strategy, the focus of our work remains the same: strengthen our stores, simplify how we operate, and invest in the experiences that matter most to our customers. Today, that work is centered on disciplined execution and continuous improvement, with strategic investments that are guided by what customers value most.”
Spring also indicated that Macy’s net promoter scores are improving, that Bloomingdale’s delivered 9 percent comp sales growth during the third quarter, Bluemercury delivered its 19th consecutive quarter of comp sales growth and the supply chain is being modernized.
The 14 stores being closed are:
Fox Run – Newington, N.H.
Livingston – Livingston, N.J.
Marley Station – Glen Burnie, Md.
Boulevard – Amherst, N.Y.
Crossroads Center – St. Cloud, Minn.
Rivertown Crossings – Grandville, Mich.
West Valley Mall – Tracy, Calif.
Pittsburgh Mills – Tarentum, Pa.
La Palmera – Corpus Christi, Tex.
Northlake Mall – Atlanta
Triangle Town Center – Raleigh, N.C.
Grossmont – La Mesa, Calif.
Interstate – Ramsey, N.J.
Budget House – Tukwila, Wash.
