Mark43 and Flock Safety Partner to Deliver Integrated Public Safety Solutions
Mark43 and Flock Safety have announced a strategic partnership aimed at transforming how law enforcement agencies access and use technology. By integrating Mark43’s computer-aided dispatch (CAD) and records management system (RMS) with Flock Safety’s license plate recognition (LPR) and video technology, the companies are creating a seamless, interoperable ecosystem for public safety professionals.
Addressing Law Enforcement Challenges
Today’s law enforcement agencies face mounting challenges, including limited resources, staffing shortages, and the need to manage vast amounts of data. These hurdles can slow down investigations and make it difficult for officers to quickly find the information they need. The Mark43 and Flock Safety partnership is designed to address these issues by allowing information to flow smoothly between different systems, reducing manual work and improving access to real-time intelligence.
Real-World Impact for First Responders
The integration is already making a difference for agencies in the field. For example, the Elk Grove Police Department in California reports a 20% increase in efficiency when responding to calls for service since combining their DFR (Drone as First Responder) and CAD systems. Similarly, the Scottsdale Police Department in Arizona has emphasized the importance of integrated technology, noting that data must move freely between platforms to be effective. These improvements mean officers can spend less time navigating multiple systems and more time focusing on public safety.
Key Benefits of the Integration
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Unified Workflows: Officers can receive LPR alerts and access images directly within their CAD interface.
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Enhanced Evidence Management: Live and recorded video can be viewed in RMS property and case management modules.
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Faster Emergency Response: For agencies using Flock’s Aerodome DFR system, CAD data is automatically incorporated into drone pilot workflows, allowing drones to reach incident scenes more quickly.
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Improved Security: The integration leverages robust, cloud-native security controls to protect sensitive data as it moves between systems.
A Shift Toward Open, Interoperable Platforms
This partnership highlights a broader industry trend: public safety agencies are increasingly seeking open, interoperable platforms that allow for seamless integration between different technologies. Open APIs and cloud-native solutions are becoming essential, enabling agencies to select the best tools for their needs and adapt as technology evolves. This shift helps break down data silos, supports better decision-making, and ensures that agencies can future-proof their technology investments.
“We’re looking for partners that understand the value of open API systems,” said Elk Grove PD Lieutenant Nate Lange. “If a vendor isn’t willing to share and create open ecosystems, it shows they aren’t confident in their product. Mark43 and Flock Safety not only have great products, but they believe in their technology and are committed to improving public safety and supporting officers by enabling this integration. In public safety, vendors should all want the same end goal of keeping our officers and community safe.”
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